About Us

Our staff is a unique group of professionals with decades of combined experience in the fields of medicine, law and insurance.

Both the medical expertise and legal expertise necessary to evaluate medical malpractice claims require a highly skilled and specialized claims examiner. We understand that the unique characteristics of a professional liability claim: higher exposures, more complex facts, more complex laws, and more complex insurance coverage issues, require a more experienced, more knowledgeable, and more capable claims examiner.

Read About the Claims Department.

When To Contact The Claims Department

Call your claims examiner when:
  • You have been sued;
  • You have been served with a subpoena;
  • You have been contacted by your state board of medicine
  • You have been notified of an adverse outcome about a patient
  • You have been contacted by an attorney requesting your medical records

You can find your claims examiner in the chart to the right. If you are unsure of whether or not to call claims, you may call our main number, (800) 245-3333 and press 0. We will be glad to route your call to the correct customer service representative.

Claims History Requests

Requests From Insureds:

No Charge

Please send a written request signed by the insured and includes the insured's full name, address, and phone number. Provide Policy Number if available.

Requests From Third Parties:

No Charge

Please submit a written request with written authorization from the insured to release information.

Please submit Claims History Requests to the proper representative below:

Individual Accounts

Vanessa Mejia
Fax: 703-276-9419
E-mail: ClaimsHIstory@prms.com
OR send to the address below, with attention to Vanessa Mejia

Group Accounts

Cynthia Williams
Fax: 703-276-9419
E-mail: ClaimsHIstory@prms.com
OR send to the address below, with attention to Cynthia Williams.

Mailing Address
PRMS, Inc. - CHR Request
1401 Wilson Boulevard, Suite 700
Arlington , VA 22209

 

 

 

 

Claims Examiners Contacts by State

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming