Our staff is a unique group of professionals with decades of combined experience in the fields of medicine, law and insurance.
Both the medical expertise and legal expertise necessary to evaluate medical malpractice claims require a highly skilled and specialized claims examiner. We understand that the unique characteristics of a professional liability claim: higher exposures, more complex facts, more complex laws, and more complex insurance coverage issues, require a more experienced, more knowledgeable, and more capable claims examiner.Read About the Claims Department.
When To Contact The Claims Department
Call your claims examiner when:
- You have been sued;
- You have been served with a subpoena;
- You have been contacted by your state board of medicine
- You have been notified of an adverse outcome about a patient
- You have been contacted by an attorney requesting your medical records
You can find your claims examiner in the chart to the right. If you are unsure of whether or not to call claims, you may call our main number, (800) 245-3333 and press 0. We will be glad to route your call to the correct customer service representative.
Claims History Requests
Requests From Insureds:
Please send a written request signed by the insured and includes the insured's full name, address, and phone number. Provide Policy Number if available.
Requests From Third Parties:
$20.00 Mailed, $30.00 Faxed or E-Mailed
Please submit a written request with written authorization from the insured to release information. Include a check to PRMS, Inc., or credit card number with an expiration date and the charge.
Please submit Claims History Requests to the proper representative below:
OR send to the address below, with attention to Vanessa Mejia
OR send to the address below, with attention to Cynthia Williams.
PRMS, Inc. - CHR Request
1401 Wilson Boulevard, Suite 700
Arlington , VA 22209